11 July 2016
CEO Letter: Balancing Tech and Touch

    Like most financial institutions in the U.S., Nevada State Bank has made significant investments in technology over the last few years. Clients can now check balances, pay bills, transfer funds, and more, from computers, smartphones, and other internet-enabled devices. Although people want the ability to bank anywhere at any time, we also realize that they still occasionally need to visit a branch and talk to someone who knows them and understands their needs.

At Nevada State Bank, we balance technology with the high-touch service our clients have come to expect over the last 56 years. If you want to do your banking at 2 am from your home computer, or check your balance on a smartphone at your child’s soccer game, we have the tools to make that possible. But if you want to discuss your financial future, talk over a problem with a real person, or meet with a business specialist about tools to help your company, you’re welcome to visit one of our 49 branches in 20 communities throughout Nevada.

We believe that clients are best served by long-term relationships with their bank and their banker – the type of relationships that develop through face-to-face conversations. While banks across the country are closing branches, we re-opened our Mountains Edge office in Las Vegas this spring, and on September 12 we’re opening a new branch in the Wingfield Springs area of Sparks. In rural Nevada, we’re relocating our Eureka branch from a century-old building to a more modern location.

If you haven’t visited a branch lately, I invite you to stop by and meet our friendly colleagues. I guarantee you’ll be greeted with a smile – no log-in or password required.

Regards,

Dallas

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